AccountingLive provides services that are designed to simplify our subscribers’ accounting and billing operations. As part of this, subscribers enter their data into our systems, and we process and store this data.
We encrypt all communications between our servers and store sensitive information securely. We also encrypt user passwords in our databases.
For our services to provide proper security, speed and reliability, our technical staff must have direct access to the data that subscribers enter, including customer, supplier, sales, purchasing and other information. We also use this data to inform subscribers of new products and offers that we think may be of interest to them, as well as to provide them with financial policy recommendations and tailored services. We only share subscriber data with our business partners so that our systems and services can function properly. This may include sharing credit card numbers with credit card processors that we use, such as PayPal or Authorize.net, or using a subscriber’s business information to process sales. We may also aggregate and anonymize data across subscribers to derive information such as the number of companies or total sales within an industry sector. When we do this, the data we generate will not be associated with any specific business name. We do not sell subscriber data to third parties that provide unrelated services without prior authorization.
If a subscriber generates a transaction, such as a quote or invoice, and sends it to another subscriber, the recipient will have access to the information that the transaction contains. In other cases, such as when a subscriber creates an online store, their information will be made public, including items such as company names, addresses, contact numbers, product catalogs and prices. In addition, any information that subscribers post in the public areas of AccountingLive, such as forums, will be publicly accessible. By performing such actions, the subscriber agrees that their relevant information can be accessed by anyone with internet connectivity.
In the case of force majeure, such as legal information requests by accredited entities and courts arising from investigations by police, the FBI and other law enforcement agencies, AccountingLive reserves the right to share its subscribers’ information without limitation.
Given the complexity of our systems and the number of connections between our subscribers, AccountingLive cannot guarantee that a subscriber’s information will be completely deleted from our systems if they close their account. However, we will delete confidential information such as passwords and credit card numbers.